Delivery policy
Authour: | Date: 20-08-2024
1. FORM OF DELIVERY
Express delivery - delivery time from 1 - 3 working days.
The shipping staff will contact your mobile phone number to deliver the goods. Customers please keep the device turned on and within coverage area after placing your order. In cases where the delivery staff cannot call you or depends on force majeure factors (weather, harsh traffic, difficult to find locations, etc.), we cannot guarantee the committed time. .
2. DELIVERY TIME
Deliver and receive goods during business hours on weekdays, except Sundays and holidays.
3. SHIPPING AREA
Throughout the territory of Vietnam.
4. DELIVERY FEE
- Free shipping if the distance from us to the place where you receive the goods is less than <=10km.
- For orders with delivery distance over >10km, the shipping fee calculation table applies according to the shipping area and weight scale specified by the delivery company at the current time.
5. RECOMMENDATIONS WHEN RECEIVING GOODS
We recommend that customers check the external condition of the box and product before paying or signing for delivery to ensure that the goods are delivered with the correct type, quantity, and color according to the order and External condition is not affected (broken/scratched). If this is the case, please refuse to receive the goods and/or immediately notify the customer support department of the time of receiving the goods from the delivery person so that we can have a timely solution.
In the case of COD orders (pay to delivery person), in addition to the above preliminary checking steps, deeper checking steps such as product trial use can only be conducted after you pay for the product. carrier.
If you do not check the goods upon receipt and do not respond within 24 hours, we automatically assume that you have received the correct goods as ordered, in accordance with standards, without any problems and we will right to refuse support for complaints under the return policy.
6. REFUSAL TO TRANSPORT
- We refuse to deliver to areas that our shipping partners cannot reach.
- We also refuse to ship back to addresses where the order has arrived, you for any reason originating from the customer (dislike, lack of money, not present at the address when the employee Called twice, couldn't contact, etc.) did not pay the shipping staff and the goods were returned to us (In this case, we have to pay 2 shipping charges, so please understand. ). In case you still want to continue shopping with us, please pay in advance for the order, along with all shipping costs and additional costs (if any).
2017-12-21 21:09:48 | Admin
Huynh De Joint Venture Co., Ltd is the largest PET film making and distributing company in Hai Phong. With a large and modern factory system, we can satisfy our customers with the quantity and quality of our products.
2017-12-21 21:09:48 |
Polyethylene terephthalate (PET, PETE, PETP or PET-P) is a thermoplastic, polyester resin used in synthetic yarns, beverages, food and liquid containers, ...
